Privacy Policy

1. Who we are

MyTeam FC provides a cloud-hosted football club management platform for coaches, clubs, students, and guardians.

Questions about this policy can be sent to support@myteamfc.com.

2. Information we collect

We may collect the following categories of information:

• Account details such as name, email address, phone number, and authentication identifiers.
• Club and member profile data you or your organisation add to the platform, including photos, attendance records, session notes, and performance metrics.
• Billing and subscription information processed through our payment provider when you purchase a paid plan.
• Usage and device data such as browser type, IP address, pages viewed, and error logs.
• Communications you send to us, including support requests.

3. How we use information

We use personal information to:

• Provide, secure, and improve the MyTeam FC platform.
• Authenticate users and manage club memberships and permissions.
• Process subscriptions, invoices, and trial periods.
• Send service-related notices, including security alerts and product updates.
• Respond to support enquiries and enforce our Terms of Service.
• Analyse aggregated usage to improve reliability and features.

4. Legal bases (where applicable)

Where GDPR or similar laws apply, we rely on contract performance, legitimate interests (such as securing and improving our services), legal obligations, and consent where required—for example, for optional marketing communications.

5. Sharing and processors

We do not sell personal information. We share data only with trusted service providers that help us operate the platform, such as hosting, authentication, analytics, email delivery, and payment processing partners. These providers may only use data on our instructions and subject to appropriate safeguards.

We may also disclose information if required by law or to protect the rights, safety, and integrity of our users and services.

6. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.

7. Retention

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Club administrators may delete or export certain data through the platform where those features are available.

8. Security

We implement administrative, technical, and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent where processing is consent-based.

To exercise these rights, contact support@myteamfc.com. You may also have the right to lodge a complaint with your local supervisory authority.

10. Children

Clubs may store information about minors as part of roster and attendance management. Organisations using MyTeam FC are responsible for obtaining appropriate parental or guardian consent where required by law.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.